Legal

Wellness Disclaimer

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We want to be very clear about what Tuun is, what it isn’t, and where to turn if you need help that goes beyond what we can offer. Please read this carefully before using the Service.

Tuun is a wellbeing product

Tuun delivers short, structured daily-card content and tools designed to support self-reflection, behavior change, and nervous-system awareness. The content draws on widely available frameworks for stress, recovery, and behavior change. It is meant for general wellbeing — not for the diagnosis or treatment of any condition.

Tuun is not medical care

Tuun is not:

  • a medical device;
  • a diagnostic tool;
  • a substitute for therapy, counseling, psychiatry, or other clinical care;
  • a substitute for advice, diagnosis, or treatment from a qualified healthcare professional;
  • a crisis service.

Nothing in the Service is intended to diagnose, treat, prevent, or cure any disease, condition, or disorder. Information in the Service should not be used to ignore, delay, or replace professional medical advice. If you have, or think you may have, a medical or mental-health condition, please speak with a qualified professional.

When to seek professional help

Please reach out to a qualified clinician (your physician, a therapist, psychiatrist, or other licensed provider) if you are experiencing:

  • thoughts of suicide, self-harm, or harming others;
  • symptoms of a mental-health condition that interfere with your daily life;
  • a sudden change in mood, energy, sleep, appetite, or cognition;
  • a flashback, dissociative episode, or panic that does not pass;
  • substance use that you can’t stop on your own;
  • any concern that you can’t manage with self-help alone.

Tuun is not a substitute for any of this, and the daily cards may not be appropriate during an acute episode.

In a crisis

If you are in crisis or believe you may be a danger to yourself or others, please contact emergency services immediately.

  • United States and Canada: call or text 988 (Suicide & Crisis Lifeline).
  • United Kingdom and Ireland: call Samaritans 116 123 (free, 24/7).
  • Australia: call Lifeline 13 11 14 (24/7).
  • Elsewhere: please contact your local emergency number or go to your nearest emergency department. The International Association for Suicide Prevention maintains a directory of crisis centers worldwide.

Results vary

Wellbeing is personal. The pace, depth, and shape of any change you experience using Tuun depends on factors specific to you — your history, your nervous system, your environment, and what else you have in place. Nothing on this site, in our app, in our marketing, or in our support communications is a guarantee that you will experience any particular outcome.

We’re not your clinicians

Tuun’s team includes editors, designers, and engineers, and we work with clinical and somatic advisors to inform the content. Even so, our staff are not your clinicians, and using Tuun does not create a clinical relationship between us and you. Anything that looks like advice in the Service is general — for advice tailored to you, speak with a qualified professional.

Questions

Questions about this disclaimer can be sent to hello@usetuun.com.